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Google Vehicle Ads Now Include Click to Call Button

Google Vehicle Ads Now Include Click to Call Button

TL;DR Summary:

Instant Dealer Connection: Google has embedded Call Assets directly into Vehicle Ads, allowing car shoppers to contact sellers with a single tap from search results instead of navigating through multiple pages.

Higher-Intent Conversions: This streamlined calling capability targets searchers actively looking for specific vehicles and ready to buy, bypassing contact forms and website friction that typically lose prospects.

Operational Readiness Required: Automotive advertisers must audit phone infrastructure, implement call tracking, align ad scheduling with sales availability, and prepare teams for immediate inventory questions from callers viewing specific vehicles.

Google just made a quiet but significant change to how car shoppers connect with dealers. The search giant has started embedding Call Assets directly inside Google Vehicle Ads, allowing potential buyers to contact sellers with a single tap from the search results page.

This shift transforms what was previously a multi-step process into an immediate connection. Instead of clicking through to a vehicle detail page and then hunting for contact information, shoppers can now dial the dealer or seller instantly while viewing the car listing.

Google Vehicle Ads click-to-call changes the conversion path

The traditional flow for Google Vehicle Ads pushed users toward dealer websites or vehicle detail pages, where contact typically happened after additional browsing. That friction just disappeared for many shoppers.

Thomas Eccel first spotted this development in the wild, noting that Google was displaying Call Assets directly within Vehicle Ads units. The change blends the familiar call-extension experience with the visual, inventory-focused format that has made Google Vehicle Ads effective for automotive marketers.

Google hasn’t formally announced this rollout, suggesting this is either a live test or an early deployment phase. However, real-world sightings mean the feature is active and worth immediate attention from anyone running automotive campaigns.

Why Google Vehicle Ads click-to-call matters for lead generation

This isn’t just a cosmetic update. Google Vehicle Ads target searchers with high purchase intent—people actively looking for specific vehicles who are often ready to take the next step toward buying.

Adding direct calling capability on top of that intent creates a more efficient conversion path. A phone call bypasses contact forms, website loading times, and chat widgets that can lose interested prospects. Someone who taps the call button from a vehicle listing has typically moved past casual browsing and wants to discuss availability, pricing, or schedule a test drive.

The timing aligns with Google’s broader push toward call-focused advertising. The platform has been encouraging advertisers to migrate from standalone call-only ads to call assets attached to other ad formats. This update brings Google Vehicle Ads into that same ecosystem, making phone conversations a core part of the automotive search experience.

Immediate action steps for automotive advertisers

The Google Vehicle Ads click-to-call feature creates both opportunities and potential pitfalls that require quick attention:

First, audit your phone infrastructure before call volume increases. Verify that your Google Ads call assets connect to the correct number with proper tracking. If calls route to a busy front desk or lengthy hold system, the streamlined experience Google just created could expose operational weaknesses.

Second, elevate call tracking in your performance measurement. With Call Assets now embedded in Google Vehicle Ads, phone leads may represent a larger portion of your total conversions. Make sure your conversion tracking captures and values calls appropriately, or you’ll optimize these campaigns based on incomplete data.

Third, align your ad scheduling with actual availability. If your sales team only handles calls during specific hours, adjust when your Google Vehicle Ads with call buttons run actively. Bottom-funnel traffic that reaches voicemail represents wasted budget and frustrated prospects.

Fourth, prepare your sales process for higher-intent calls. Callers from Google Vehicle Ads will typically ask about specific vehicles they just viewed. Your team needs immediate access to inventory status and a clear script for handling these conversations. Tag these leads properly in your CRM to track their performance against other traffic sources.

How this signals broader Google Ads evolution

Google’s systematic movement toward call assets across ad formats suggests this change will extend beyond automotive. The lessons learned managing Google Vehicle Ads click-to-call functionality will likely apply to future ad surfaces as Google continues phasing out standalone call-only units.

Advertisers who master call asset optimization within the vehicle advertising space will have a head start when similar features roll out to other industries and campaign types.

Key questions that will shape adoption

Several factors will determine how significant this update becomes for automotive advertisers:

The rollout scope remains unclear. Google hasn’t confirmed whether this is a limited experiment or the new standard for all Google Vehicle Ads. The difference will impact how quickly competitors adopt call-focused strategies.

Reporting capabilities will influence strategic decisions. Advertisers need clear visibility into calls generated specifically from Vehicle Ads versus other search units to make informed budget allocation choices.

Auction dynamics could shift if Google Vehicle Ads click-to-call features prove to convert at higher rates. Early adopters may enjoy a temporary advantage before increased competition drives up costs per click.

Measuring success in the new environment

Success with call-enabled Google Vehicle Ads requires tracking metrics beyond traditional click-through rates and website conversions. Call duration, lead quality, and phone-to-sale conversion rates become critical performance indicators.

Advertisers should establish baseline metrics for call performance before this feature becomes widespread. Understanding your current phone lead conversion rates and average sale values will help quantify the impact of easier access to your sales team.

The integration also demands closer coordination between marketing and sales teams. Marketing can drive more direct phone conversations, but sales must deliver experiences that justify the streamlined access Google just provided.

If Google can turn a simple search result into an immediate sales conversation for vehicles, what other commerce categories will soon get the same treatment?


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